![]() Question / Concern Answered, Click " Accept as the printer works as expected, it is entirely up to you whether you update the Firmware. Our Community is comprised of volunteers - people who own and use HPdevices. The Community is a separate wing of the HP website - We are not an HP business group. Thank you for participating in the HP Community. HP Photosmart 6520 e-All-in-One Printer series When the website support page opens, Select (as available) a Category > Topic > Subtopic NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems The following is an older article from 2018 - the information is likely just as relevant today. More likely, you just need to change the type of highlighter pen you are using. In fact, nothing in the software can affect this issue. I also try the following : remove software > reboot > install software > reboot > try open. Ive already removed/installed the software. Both devices have installed Win10, 1 with the PRO and the other with the HOME version. Will Firmware fix issues with printing highlighter pens? I use the 6520 printer in 2 devices and it worked before but from a moment to another, it stop working on both devices. Were it my decision, I'd not do so unless the printer stopped performing as needed. HP Photosmart 6520 e-All-in-One Printer series Firmware Update Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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